Free shipping on All Orders over $100. No Minimum Purchase
Australia shipping
Australian Shipping Information
NOT IN AUSTRALIA?
Click the link below to find the shipping rates by region.
All orders placed before 9am AEST Monday-Friday will be packed and shipped on the same day.
Orders placed after this will be processed and shipped the next business day.
WHAT ARE THE SHIPPING COSTS?
We offer free standard shipping on orders above $50 and free express shipping on orders above $100.
Unfortunately, we are required to pass on the shipping and handling costs for orders below $50.
These rates are detailed in the table below.
| Order Value | Shipping Cost | Shipping Type | Estimated Timeframes* | Carrier |
|---|---|---|---|---|
| Under $25 | $12.00 | Standard | 2-5 Business Days | Australia Post |
| Under $25 | $16.00 | Express | 1-3 Business Days | Australia Post |
| Between $25-$50 | $8.00 | Standard | 2-5 Business Days | Australia Post |
| Between $50-$100 | Free | Standard | 2-5 Business Days | Australia Post |
| Above $100 | Free | Express | 1-3 Business Days | Australia Post |
| Express Upgrade ($25-99) |
$12.00 | Express | 1-3 Business Days | Australia Post |
WHERE DO YOU DISPATCH FROM?
All orders are dispatched from our Melbourne warehouse.
CAN I PICK UP MY ORDER?
Unfortunately, not at this time.
WHEN CAN I EXPECT MY ORDER?
HERO Supplements ships to you using Australia Post or StarTrack.
Depending on where you live your order should reach you within 3 – 10 business days.
I PURCHASED MULTIPLE ITEMS, WILL THEY BE SHIPPED TOGETHER?
If all the items you ordered are showing as in stock on the website, then they will ship together as one parcel.
DO YOU SHIP TO PO BOXES & PARCEL LOCKERS?
Yes, we do.
WHAT ABOUT REFUNDS AND RETURNS?
HERO Supplements will replace any products that arrive damaged. Learn more about our return policy here.
DO YOU SHIP INTERNATIONALLY?
Yes, we ship internationally using Australia Post unless stated otherwise.
*All postage and handling prices are listed in AUD unless stated otherwise. Estimated delivery time frames are based on Metro areas. For more detailed delivery time information, view the Australia Posts website here. The actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of restrictions and congestion in our delivery network at the relevant time.
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